Effective Date: 05/21/2025

FlexWerk City Center, LLC DBA FlexWerk Fitness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Identifiers

: Name, phone number, and email address.

Health and Fitness Information

: Information provided by you regarding fitness goals, preferences, or inquiries.

Internet Activity

: IP addresses and interactions with our website (collected through analytics tools).

We do not collect sensitive financial information or personally identifiable health data unless voluntarily provided by the user.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. How We Collect Information

We collect personal information in the following ways:

End users opt in via Website Form by visiting https://flexwerk.wellnessignite.co and completing a form that collects their phone number. Users can optionally select a consent checkbox to agree to receive SMS messages.

Directly from you when you fill out contact forms online, sign up for updates, or communicate with us.

3. Purpose of Collecting Data

We collect personal information for the following

legitimate business purposes

Customer Service

: To respond to inquiries and provide details about our fitness programs.

Marketing and Promotions

: To send newsletters, special offers, and relevant fitness updates (users may opt-out).

Analytics and Improvements

: To assess website performance and user engagement.

We process data based on user consent and legitimate business interests.

4. Third-Party Sharing

We may share user information with the following third-party service providers:

Google Analytics

For website performance tracking.

Email and CRM Systems

For internal customer management (users do not have direct access to this data).

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell personal data to third parties.

Cookie and Tracking Policy

1. What are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

2. How We Use Cookies

FlexWerk Fitness uses cookies in a range of ways to improve your experience on our website, including:

Essential Cookies: Necessary for the website to function properly.

Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website (e.g., Google Analytics). This helps us improve the way our website works.

Functionality Cookies: Used to recognize you when you return to our website so we can personalize our content for you.

3. Third-Party Tracking

We may use third-party service providers, such as Google Analytics, to monitor and analyze the use of our website. These third parties have their own privacy policies addressing how they use such information.

4. Your Choices (Opt-Out)

You can set your browser not to accept cookies, and the website below tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. "Do Not Track" Signals

Please note that we do not alter our website’s data collection and use practices when we see a "Do Not Track" signal from your browser.

5. Data Retention Policy
Personal data is retained until the user requests deletion.

No formal policy exists for deleting old inquiries unless specifically requested by the user.

6. User Rights and Compliance

Under the

California Consumer Privacy Act (CCPA)

and other applicable regulations, users have the following rights:

Right to Know

: Users may request details on the personal data collected and its usage.

Right to Delete

: Users may request deletion of their personal data, subject to legal exceptions.

Right to Opt-Out

: Users may unsubscribe from promotional communications via email.

How to Submit Requests:

Requests must be made via email to [email protected]

We will respond within 30 days of receiving a request.

7. International Data Transfers

Some data may be processed or stored outside the United States through third-party service providers. By using our website and services, you consent to the transfer of your data internationally where necessary for business operations.

8. Data Security Measures

We take reasonable steps to protect personal data, including:

SSL Encryption (HTTPS) for secure data transmission.

Access Control to limit data access to authorized personnel only.

Despite our security measures, we cannot guarantee absolute security due to the nature of online data transmissions.

9. Data Breach Notification

In the event of a security breach affecting personal data, we will:

Notify affected users via email as soon as reasonably possible.

Take necessary steps to mitigate risks and prevent future breaches.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be

published on our website. Continued use of our website after an update constitutes acceptance of the revised policy.

11. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the State of Indiana

Mediation Clause:

Any disputes related to this Privacy Policy shall first be resolved through mediation in Carmel, IN

If mediation fails, disputes shall be resolved in Indiana courts

Mediation will be conducted in a manner that minimizes legal costs for both parties.

By using our website, you waive any right to class-action lawsuits against FlexWerk Fitness

12. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Business Name

FlexWerk City Center, LLC DBA FlexWerk Fitness

Address

885 Monon Grn Blvd Suite 120, Carmel Indiana 46032

Email

[email protected]

Phone

(888) 353-9975

This Privacy Policy is effective as of the date listed above. By using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this document.